TERMS&CONDITIONS

1. Acceptance of GOLDENRABBIT Terms and Conditions

Please read there terms and conditions carefully before you start to use the site as they contain important information about your rights and obligations. Your access to and use of GOLDENRABBIT is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions, please refrain from using our site.

 

2.Credit card details and orders
GOLDENRABBIT will never ask for Credit Card details and request that you do not enter it on any of the forms on GOLDENRABBIT. After placing an order, you will receive an e-mail from us that we have received your order. Once we confirm your payment, we will process the shipment within 1-2 days from the date we confirm your order and we will send you and e-mail with the details of your shipment and your tracking number. Please note that during sale or holiday season, the delivery times van be longer than usual, however, we will send you another notice of that to your e-mail.

 

3.Advice
The contents of GOLDENRABBIT website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

 

4.Price
The price of any products will be as quoted on our site, except in case of obvious error. these prices include taxes but exclude the delivery costs, which will be added to the total amount due if relevant.

prices are liable to change at anytime, but changes will not affect orders in respect of which we have already sent you a confirmation e-mail.

 

5.Change of Use
Change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Sock it to Me shall not be liable to you for any such change or removal.

 

6.Copyright
All copyright, trade marks and all other intellectual property rights in the Website and its content  are owned by or GOLDENRABBIT.

In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

 

7.Governing law and jurisdiction
These terms and conditions are to be construed in accordance with the laws of Canada and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Canadian courts.

 

8.Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights in other situation where you breach these conditions.

 

9.Use of personal information
We may collect your name, contact information(e-mail address, etc.) to understand your needs in order to provide you with better service and products.

 

10.Security
We are committed to ensuring that your information is secure. We will never sell or share your personal information to any third parties.

ORDER&SHIPMENT

1.Payment

The currency for all North America and International shopping is USD. We accept Visa, MasterCard and American Express. The total amount (price of order + shipping) will be withdrawn from your account when the order is completed and approved.

 

2.Shipment

You will receive a shipping confirmation email with tracking number when your order is shipped.  Expect delivery of your order within 7-20 business days (USA & Canada & international) of your order date.

All of orders are sent directly from South Korea.

 

3.Returns and Exchange policy
You will be proud of your sense of picking and choosing the perfect item for you, however, if the products have changed your mind or if there is any manufacturer’s defects on the products, you have the right to exchange or return all products you have bought only from www.goldenrabbithole.com for a full refund within 30 days of receiving them. All items have to be unused with labels and packaging intact. When you return or exchange any product, you must cover the shipping charges unless there is manufacturer’s defects on products. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. When returning items ensure you include a brief explanatory note which includes your name, order number, and reason for return/exchange.

We do not take responsibility for any items lost during the return shipping.

 

4.How to Return or Exchange
Contact us and state your order number, which products you wish to return and the reason for the return (it helps us to make our products better). Then we will contact you with the proper instructions.

If you do not contact us before returning the socks, you run the risk of not receiving your refund or exchange. We do not take responsibility for any lost packages.

For any further information please email Q@goldenrabbithole.com.